CLIENTS

Frequently Asked Questions

  1. What does a veterinary technician do?
    Veterinary technicians are valuable members of the practice team who assist vets and/or specialists throughout the care of a patient. The responsibilities of a licensed, registered, or certified veterinary technician are very similar to that of a registered nurse in a hospital or doctor’s office. Veterinary technicians complete a veterinary technology program accredited by the American Veterinary Medical Association (AVMA), and upon completion are required to pass the Veterinary Technician National Examination. Based upon the state in which a veterinary technician resides, some veterinary technicians are required to pass a state exam as well.
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  2. What is a veterinary specialist?
     Veterinary specialists are board-certified veterinarians who have focused their practice on a specific area of veterinary medicine including internal medicine, surgery, preventive medicine, toxicology, dentistry, behavior, and pathology, among other disciplines. Veterinary specialists undergo additional extensive training post veterinary school, acquire clinical experience in the area of their chosen specialty, publish a clinical case or research findings in journal articles, and pass a credential review and specialty board examinations.
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  3. Pet Parent Rights
    Coming Soon!
  4. What is a necropsy?
    Are you familiar with the word “necropsy”? No? Actually, you probably are! You’ve just heard it called an “autopsy.” Technically, an autopsy is when a doctor performs a postmortem (“after death”) examination on a human. A necropsy is the appropriate term used for any such evaluation performed on an animal.
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  5. Pet Parent Responsibilities
    Coming Soon!
  6. Do You Offer Payment Plans
    Our primary mission is to deliver the best and most comprehensive veterinary care for your pet. We also strive to make the cost of our care as easy and manageable for our clients as possible, and we do this by offering several payment options. Read More > 
  7. Why is my family Veterinarian referring me to VETMED’s Internal Medicine Service?
     Just as your primary care doctor might send you to a specialist to address a very specific issue or for a specialized test, your family veterinarian may require the assistance of a veterinary specialist to diagnose and treat certain conditions in your pet.
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  8. Anesthesia Guide
    Coming Soon!
  9. What to expect during surgery?

    Night before Surgery

    • Please remove access to food at midnight.
    • Please make sure your pet has water all night long.

    Day of Surgery

    • Please be at our office between 8:00 am to 8:30 am unless you are directed otherwise by surgical staff. Our client service representatives will check your pet in, have you sign the surgical estimate, and leave a deposit of 50% of the low end of the estimate.
    • A surgical team member will then come to answer any surgical related questions you may have.
    • We do not recommend bringing any personal items besides your pet’s food, medications, orthopedic harnesses, or Elizabethan collars. We cannot take responsibility for lost or damaged belongings.
    • We will call you to let you know when we are beginning your pet’s procedure and the doctor will call after surgery.
    • We also are responsible for emergent surgeries and sometimes they must take priority over stable elective procedures. We make every effort to perform your pet’s procedure on the scheduled surgical day, but we may have to reschedule due to emergencies. We will contact you if this were to happen.

    After Surgery

    • The surgeon will evaluate your pet’s recovery daily and call you each day with updates. When they feel your pet is ready to go home a discharge appointment will be made.
    • Remember that your pet needs to be restrained after surgery. This includes the car ride home. We recommend a pet seat belt, crate, or additional family member to help keep your pet safe going home. Also keep in mind for larger pets you may need help getting them out of the vehicle at home.
    • Strict activity restriction is required for the 2 weeks following general surgery and up to 8-10 weeks for orthopedic procedures. Running, jumping and rough play must be avoided. For elimination purposes, take your pet out on a leash, and if applicable, use the orthopedic harness. Walks should be brief and limited to 5-10 minutes. Your pet should be confined to a safe, enclosed area with good footing when not directly observed. Kennels and crates are ideal. Too much activity can result in complications.
    • Please monitor the incision daily and contact VetMed if you notice any excessive redness, heat, pain, swelling, separation of the skin edges, or any discharge. Please prevent your pet from licking or chewing at the incision. An Elizabethan collar may be required at all times until the skin staples are removed in 10-14 days.
    • It is common for pets to not have a bowel movement for 1-3 days after surgery. They should urinate daily.
    • If your pet is reluctant to eat their regular diet, you may offer boiled chicken or hamburger with white rice, cottage cheese, baby food, canned food, etc. until appetite improves.
    • Give all medications as directed. If you have questions please call VetMed.
    • Please schedule a recheck appointment with your pet’s surgeon for suture removal, and if needed an orthopedic recheck in 8 weeks from surgery.
  10. Will my pet be comfortable?
    Coming Soon!

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